Chapter 2 Study Questions Relating, Communicating, and Educating

1. What is meant by the "therapeutic use of self?"

2. In the therapeutic nurse- client (Human to human) relationship, what

are the goals of the nurse?

3. Describe the difference between a social relationship and a therapeutic

relationship.

4. What are some characteristics of caring helpers?

5. How does the nurse develop rapport with the client?

6. What are some ways the nurse can work on establishing trust with the

client?

7. How does the nurse show respect for the client?

8. How does the nurse demonstrate genuineness?

9.How does the nurse demonstrate empathy?

10. What are the phases of the nurse client relationship and the task of

each phase? (Chap. 1)

11.What is the difference between therapeutic and non-therapeutic

communication techniques?

12. What are the elements of non-verbal communication?

13. What are five examples of techniques that hinder communication?

14.Describe seven techniques of effective communication? Which ones do you see yourself being able to use comfortably? Uncomfortably?

15.Describe the steps in the educational process.

16 What are five areas of learning needs of clients?