TGI
FRIDAYS BARTENDING
BARTENDING BASICS
CUSTOMER SERVICE- CUSTOMER SERVICE IS AN IMPORTANT PART OF BARTENDING BECAUSE THE MORE AT HOME YOUR GUEST FEELS THE BETTER TIP THE GUEST WILL LEAVE YOU AND THE MORE LIKELY THEY ARE TO RETURN. SOME GOOD WAYS TO MAKE THE GUEST FEEL AT HOME ARE TO ASK THE GUEST THERE NAME AND TELL THEM YOURS , SHAKE THERE HAND, SMILE, MAKE GOOD EYE-CONTACT AND TRY AND REMEMBER THERE NAME AND WHAT THEY LIKE TO DRINK FOR THE NEXT TIME THAT THEY COME IN.
MOTIVATION- WHEN YOU ARRIVE AT WORK YOU SHOULD ALWAYS TRY TO BE IN A GOOD MOOD AND BE MOTIVATED TO MAKE MONEY. WHEN YOU ARE BEHIND THE BAR IT IS LIKE YOU ARE ON STAGE THE GUEST WILL BE ABLE TO TELL IF SOMETHING IS BOTHERING YOU SO TRY TO PUT IT BEHIND YOU WHEN YOU ARE BACK THERE.
SUGGESTIVE SELLING TECHNIQUES- WHEN A GUEST SITS DOWN AT YOUR BAR, AFTER GREETING THEM YOU SHOULD ALWAYS SUGGEST A DRINK TO THEM. FOR EXAMPLE TELL THEM ABOUT YOUR HAPPY HOUR SPECIALS. IF THE GUEST ALREADY KNOWS WHAT THEY WANT TO DRINK YOU SHOULD ALWAYS TRY TO UP SELL. FOR EXAMPLE IF THE GUEST ORDERS A VODKA TONIC YOU CAN UP SELL BY SUGGESTING A SPECIFIC TYPE OF VODKA SUCH AS GREY GOOSE. THIS WILL BUILD YOUR SALES AND IN TURN MAKE YOU MORE MONEY.
DRINK AND SHOOTER RECIPES- OBVIOUSLY AN IMPORTANT PART OF BARTENDING IS KNOWING YOUR RECIPES. IT IS PRETTY EMBARRASSING TO BE STUMPED BY A GUEST AND HAVE TO ASK THEM HOW TO MAKE A DRINK. BETTER KNOWLEDGE WILL ALSO IMPROVE YOUR SPEED AND ACCURACY IN MAKING THE DRINK, WHICH WILL ALSO IMPROVE YOUR TIP. FOR SOME EXAMPLES OF FRIDAYS DRINK RECIPES YOU CAN GO TO http://www.tgifridays.com/mixology.html.
BASIC FLAIR- ANOTHER GOOD WAY TO INCREASE YOUR TIPS IS BY DOING SOME BASIC FLAIR SUCH AS A QUICK FLIP OF THE BOTTLE OR TIN BEFORE YOU POUR THE DRINK. THERE ARE MANY DIFFERENT CREATIVE VARIATIONS OF FLAIR THAT CAN BE SEEN AND TAUGHT ON INSTRUCTIONAL VIDEOS. THESE VIDEOS AND PRODUCTS SUCH AS TINS AND PLASTIC WEIGHTED PRACTICE BOTTLES CAN BE PURCHASED AT http://WWW.BARPRODUCTS.COM.
TEAMWORK- LAST BUT NOT LEAST WE HAVE THE MOST IMPORTANT THING WHICH IS TEAMWORK. A GOOD BARTENDER DEPENDS A LOT ON HIS OR HER FELLOW BARTENDERS IN MANY WAYS. SOME OF THESE WAYS ARE TO KEEP EACH OTHERS WORK AREA CLEAN AND ORGANIZED, TO HAVE EACH OTHERS BACK WITH WHATEVER YOU NEED, AND TO ALL BE HANDLING EACH OTHERS MONEY. TRUST AND WORKING TOGETHER IN THESE AREAS WILL HELP YOUR BAR RUN MORE EFFICIENTLY.
ALWAYS HAVE FUN!!!
SOME
FUN FRIDAYS SPECIALTY DRINKS

FRIDAY'S ULTIMATES
FRIDAY'S FREEZE
GOLD MEDALIST SMOOTHIE
FOR FURTHER QUESTIONS YOU CAN CONTACT ME AT mailto:GRUBBO16@AOL.COM.
CLASS WEBSITE - HTTP://FACULTY.VALENCIACC.EDU/CKIMBALL/.
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